The future of X #2: Gamification

The future of X #2: Gamification

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What if your work could be as fun as a game? Wouldn’t it be much more motivation and exciting to go to work, if you knew you would be rewarded as you would in a game? If for every client you gained or product you sold, you would “reach a new level”? Think about it. Maybe you’re already playing!

On the second episode of OZY’s newest season of the podcast, The Future of X: The workplace, futurist Liselotte Lyngso joins the discussion of how gamification will change the way we work. On this episode, her co-experts are Mark Stevenson, Keisha Howard, Gene Farrell and James Canton.

“The future isn’t so abstract when it comes to gamification. It’s already all around us. Pilots hire gamers to become pilots, because they’ve basically already done the training.”

-Liselotte Lyngso.

Do you like your job?

Mark Stevenson is a futurist and the author of “An Optimist’s Tour of the Future” and one of his biggest worries about today’s work life is employee disengagement. He wonders why work isn’t enjoyable, when it’s such a significant part of our lives.

“The average employee is currently productive for about three to four hours a day. 85 percent of employees are disengaged with their work.”

-Mark Stevenson.

Maybe employee disengagement is a cause of habit. We’ve gotten so used to doing the things we do, and we’re not even sure why we do it anymore. Or maybe we don’t care, because our boss doesn’t give us high enough demands. No matter what causes this, something has to be done.

If you dislike your job, it’s most likely the way you have to perform your job, that you don’t like. According to Mark Stevenson, we can fight this by making the active replication enjoyable itself. An example of this is having sex. Society would say that we have sex because we enjoy it. But the biological explanation is actually that we have to reproduce ourselves. So, we would probably still do it, even if Mother Nature hadn’t made it enjoyable for us. It’s kind of the same thing with our work. Whether we like it or not, we have to do it in order to support ourselves. But doing a “Mother Nature” and making it more enjoyable would probably solve a lot of issues and enhance our productivity tremendously!

Your gamer group is your new team mates

So how do we then make our jobs more fun? Mark Stevenson suggests gamification. This is something that Keisha Howard, the founder of Sugar Gamers, agrees strongly with. Her point is that human beings, kids, and animals intrinsically learn through play. And that gamification will have a positive influence on a lot of spectrums in our work lives.

“If we could quantify or qualify our work skills like in a game, or level up and earn points, it would motivate people in a whole new way. Maybe even give them a completely new platform to relate to one another.”

-Keisha Howard.

But gamification wouldn’t only be a way of motivating people to do their jobs. It might actually be the foundation of a whole new way of creating work teams. In a lot of video games, roleplay and choosing your own character is a big part of the game. The idea is to team up with players who have skills that you don’t. So, the characters might not be good at everything individually, but when they come together as a team, they can be a very powerful source. If we began to create work teams like we do in video games, it could revolutionize the whole team dynamic at the future workplace.

Today, we strike to perform perfectly every time and we’re really hard on ourselves if we don’t succeed. In gaming, everyone loses all the time. The point is exactly that you can only win when you’ve actually allowed yourself to lose all those times. Therefore, gamification might also create a whole new idea of what it means to lose.

How will democratizing problem solving influence future work life, and what might become some of the downsides to introducing gamification in future work life? Listen to the rest of the podcast with Liselotte Lyngso here, and find out.

Want to read more about the future workplace and work life? Check out these articles with Liselotte Lyngso.

The road to driverless cars

The road to driverless cars

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How do we prepare for a future with driverless cars? Panel discussion on June 23. 2017 with reporter Ian Telfer.

Futurist Liselotte Lyngsø attended a panel discussion broadcasted on Radio New Zealand RNZ where the main focus was what a world with driverless cars is going to look like.

How will companies and countries prepare for the future, which is just around the corner? Driverless cars will be a significant changing factor for our view on technology. We have to be ready for achieving its full potential, by figuring out every detail that comes with it.

What opportunities will it bring us, and how will our society greet it? Can we redesign the vehicles in order to give the consumer the same feeling of control as if they were driving the car themselves? How will it affect people, that they won’t be able to, or won’t have to drive the car themselves?

Driverless cars creates the future for co-driving

Liselotte addresses co-driving as a possible scenario that is worth fighting for. Spontaneous co-driving in cars will allow os to expand our social lives. Suddenly, we’ll be able to make use of the time that we would normally use on driving alone from A to B. Driverless cars will allow us to catch up with friends, finish our last work meeting or connect with our families whilst being driven to our destinations. It will also create opportunity to socialize and network with a used-to-be stranger from our neighborhood.

“They don’t get road rage. They’re uniform and measured in their moral response. Maybe they’ll be better than we are.”

-Associate Professor, James Maclaurin.

Futurist Liselotte Lyngsø speaks about how we are going to make driving an online marketplace, like we’ve done with Airbnb. People will collect cars as a hobby. The public interest in nice designs, usability and the interest for the sexiness of the cars will continue to rise. People will expect to rent a car according to situation-based personal needs. Private car-ownership might be essential in order to ensure a continued flowering diversity within mobility.

Who will be in control of mobility?

The urgent and most important question to solve, is the question of who will be in control of mobility. As the driverless cars will be connected to the internet of things IOT – it could be at the national level, at the car manufactoring level or at the personal level. Listen to the broadcast and find out why we should integrate the driverless cars, and make up systems so that people will share and make it possible to reduce the numbers of cars on the road and eliminate the need for most of our current public transportation. You will also hear about how  the driver-less future might be a target for new ways of hacking and terrorism that needs to be dealt with.

Listen to the panel discussion here, and imagine the road to driverless cars with motoring journalist David Thomson, Ass. Professor James Maclaurin, CEO of the Ministry of Transport Andrew Jackson and  Futurist, Liselotte Lyngsø. On this link you can also read about the speakers on the panel.